Ben Neill

Hi, I'm Ben Neill. Welcome to my profile!

Ben Neill is a operations professional and consultant in Atlanta, Georgia. In 2006, he entered the industry, working in ticketing and marketing for Live Nation. From there, he spent 3+ years as the Assistant Box Office Manager at The Fox Theatre, managing and overseeing day-to-day operations, client relationships and staff for the #1 Highest Grossing Venue (under 5,000 seats) in the world. Currently the Operations Manager at Ticket Alternative, one of Inc's Fastest Growing Private companies for 4 straight years, Ben runs day-to-day operations under the President and CEO and is helping to continue to grow this awesome company. Having worked in multiple facets of the ticketing world, Ben is able to combine his diverse experience in ticketing operations from the promoter side, venue side, and ticketing company side to give him an knowledge base and an edge over others with a more limited range of experience. In addition to the ticketing world, Ben is passionate about digital marketing, e-commerce solutions, and social media strategy, tools that contribute to his unique perspective for ticketing solutions.

Box Office Manager at Atlanta Jewish Film Festival

October 2008 - 2011

Founded in 2000, AJFF ranks as the largest film festival in Atlanta, and second largest Jewish film festival in the United States. AJFF annually attracts an audience of more than 20,000. >> Research and successfully negotiate strategic partnerships with ticketing vendors - including reviewing and comparing of features and proposals to determine best overall solution for client >> Manage the multi-faceted integration of web services between ticketing vendor and client website - focusing customer purchase experience, consistency of branding and all-around flow of the e-commerce processes >> Integrate 3rd party merchandising vendor to handle merchandise fulfillment solution through AJFF website >> Review and assist with all web content and print pieces related to the ticketing aspect of the operation >> Develop standard box office procedures and reporting to ensure better constancy and accuracy >> Establish reports to assist in analyzing sales trends to better assist in forecasting future projections

ASST. BOX OFFICE MANAGER at THE FOX THEATRE

July 2007 - November 2010

Manage and oversee day to day operations, client relationships and staff for the #1 Highest Grossing Venue (under 5,000 seats) in the world. >>Assist with fiscal and operational management of the box office operation to include preparation of financial statements, signage and client relations >>Communicate with internal and external clients to ascertain and meet box office needs >>Implement and maintain box office policies and procedures including customer service initiatives and training >>Coordinate and implement marketing plans and strategies for increasing gross ticket sales

Asst. Ticketing Manager at Live Nation - Theatrical

March 2006 - July 2007

Operations Manager at Ticket Alternative

November 2010

As Operations Manager at Ticket Alternative, Ben runs the day-to-day comings and goings of all of the companies under the TA umbrella, from ticket printing to wristbands to events. He has worked to streamline the company's operations, and works closely with the fast-growing ticket printing business to keep it running smoothly. When Ticket Alternative is involved in large events, Ben works closely with the organizers, getting them staffed and organized. He also heads up human resources, taking care of hiring the many new positions Ticket Alternative has been creating lately.

Shorter College

2000 – 2005

social marketing, data analysis, gardening, opera, theatre